Privacy policy

          This privacy policy informs about the privacy practices and personal data processing principles related to "Zvanosie Ciedri" website and services. To communicate regarding data processing issues, please write an e-mail to [email protected].

What information do we collect?
         We collect personal data that you voluntarily provide to us through e-mail, filling out an order on the website, other based forms, as well as in other direct communication with you.
         When placing an order, you must provide your name, contact information, shipping method and address, payment method, and other information you wish to provide.

How do we use the personal data we collect?
        We may use the personal data collected to:

• provide you with the services and information you request;
  
• process your orders and complete the necessary documents;
  
• provide you with effective customer support;
  
• help prevent threats or fraudulent activities;
  
• send you notifications if you have expressly agreed to receive them;
  
• comply with the requirements of regulatory acts;
  
• set up personalized advertising to your interests.

        We may share your information with third parties to comply with regulatory requirements, to cooperate with regulatory authorities, to help prevent criminal activity, and to protect our, your and others people legal rights.

How do we protect personal data?
        We use various technical and organizational security events to protect your personal data. Your personal data is available to a limited range and number of people and organizations that are authorized to engage as third parties in solving specific issues and problems.

How long do we store personal data?
         We store your personal data for as long as we need it according to the purpose of its acquisition and as permitted or determined by the requirements of regulatory acts.

Your rights in relation to your personal data
        If you are a data subject under the EU GDPR (for example, you are an EU citizen and you provide us with your personal data), you have the following rights in relation to your personal data:

• Rights of access to information. You have the right to receive information about why and how your personal data is processed. You have the right to receive, free of charge, a copy of your personal data held by us in a commonly used electronic format.
  
• Rights to correct. You have the right to have inaccurate or incomplete personal data corrected or supplemented without undue delay.
  
• The rights "to be forgotten". You have the right to withdraw your consent to the processing of personal data and to have your personal data deleted without undue delay as soon as the data is no longer necessary to provide the services you have requested and comply with the requirements of regulatory acts.
  
• The rights to restrict processing. You have the right to obtain the restriction of the processing of your personal data if you object to it and we have no legitimate base for continuing the processing, if you dispute the accuracy of the data, if the processing is unlawful or if you request to bring, exercise or defend legal claims.
  
• The rights to object. You have the right to object to data processing at any time, unless it is necessary for the task performed in the public interest or there is an indisputably legitimate basis for the processing.
  
• Other rights under the GDPR. For more information, visit the EU data protection website.